DESCRIPTION
Our brand prides itself on high quality products, and uncompromising quality control.
Our watch cover is specially designed for Apple watches and fits in size most accurately.
Our kit is easy to assemble, convenient, and beautifully presented, so you can use it as a valuable gift for your loved one.
- COMPATIBILITY Apple Watch series 7, 6, 5, 4, and SE
- CASE 18K Gold PVD Plated 316L stainless steel
- CASE SIZE Apple Watch 45/44 mm: 42 mm x 46 mm
- Apple Watch 41/40mm: 38 mm x 42 mm
- WRIST SIZE 16 cm – 20 cm
- WATER RESISTANT This watch case is water resistant
- CASE THICKNESS 12 mm
- BRACELET Leather strap with Gold 316L stainless steel butterfly buckle
- WEIGHT 44/45mm 72 grams (120 grams including apple watch)
- 40/41mm 69 grams (117 grams including apple watch)
- INCLUDED IN THE BOX Instruction book, watch case, bracelet, screwdriver, screws, warranty card
SHIPPING POLICY
Shipping policy
Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving of emergency and necessary medical equipment. This could mean that your package maybe withheld with the shipping company for an extended period of time which would lead to longer wait times and delays. We hope you understand, as this is something completely out of our control.
All our products are shipped and delivered by well known companies across the Israel and the United States, such as UPS, USPS and DHL.
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
Israel: Free Shipping 3-7 business days(excluding weekends and holidays)
United States: Free Shipping 3-7 business days(excluding weekends and holidays)
We offer only one type of shipping: Free Shipping 3-7 business days(excluding weekends and holidays).
After processing your order, free shipping takes around 3-7 business days(excluding weekends and holidays) to arrive at its final destination.
To pack every single order, we use strong boxes with internal protection to guarantee safety through shipping process.
If you received a tracking number via e-mail, it means that your order has been processed and shipped to the distribution facility. As soon as your tracking information changes from “On Its Way” to “In Transit”, it only takes about 3-7 business days to arrive for Shipping.
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at info@royaldainty.com
If you want to track your order please visit the following link: https://www.royaldainty.com/track-your-order/
If you have any questions, send us a message at our email address info@royaldainty.com
Contact Infos:
- Email: info@royaldainty.com
phone +972-58-3309721
Support: Mon – Fri from 9:00am to 5:00pm
Address: Bental 15
Kfar Yona, 4034084, Israel
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Bulgaria branch: Shako Group LTD
Business Registration Number: 206302559
19 Maragidik str., Floor 2, office 1 Comp’ 8000, Burgas, Bulgaria
RETURNS & REFUNDS
Refund policy
By placing an order through the royal dainty website you agree to the terms below. We have set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to the country of origin of Israel and the United States .
30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same (new) condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
RETURN PROCESS
To start a return, you can contact us at info@royaldainty.com If your return is accepted,
We’ll provide you a return label to send the product back to our offices. The inspection could take around 1-7 business days. as well as instructions on how and where to send your package. You must ship it back at your own return shipping expense, After that, you’ll receive a new product. Once we have received the product we will refund the full amount .Items sent back to us without first requesting a return will not be accepted.
DAMAGED, WRONG PRODUCTS, OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our support at info@royaldainty.com
EXCHANGES
We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at info@royaldainty.com
RESTOCKING FEE
We do not charge a restocking fee on returns.
RETURN SHIPPING FEE
The return shipping fee must be borne by the customer himself.
REFUNDS & ORDER CANCELLATION
If the product is still being processed, you’re eligible for order cancellation and a full refund. If your order was already fulfilled and you received a UPS, USPS OR DHL tracking number and you want to cancel, you MUST wait until the package arrives to start the return process.
If you have any questions, please send us a message at our e-mail info@royaldainty.com
CONTACT SUPPORT TEAM
- Email: info@royaldainty.com
phone +972-58-3309721
Support: Mon – Fri from 9:00am to 5:00pm
Address: Bental 15
Kfar Yona, 4034084, Israel
—–
Bulgaria branch: Shako Group LTD
Business Registration Number: 206302559
19 Maragidik str., Floor 2, office 1 Comp’ 8000, Burgas, Bulgaria
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